FAQ

Frequently asked questions

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What is the Magic Escape Room game?

Magic Escape Room is a realistic adventure game. Players role-play a scenario in which they must solve puzzles, complete various tasks, and cooperate to achieve a goal within a time limit.

Do I need to make a reservation to play? How do I do it?

Yes! Choose the day and time you’d like to play and contact us!

In the “Rooms” tab, you can also use the calendar to book a free date online.

How can I pay for the game?

Book your game online or contact us by phone to reserve a date.
You will receive confirmation of your order and the exact amount due.

We pay for the game:

  • Cash on site
  • By card on site
  • Fast transfer / BLIK
How much time should I allocate to playing?

The game itself, depending on the room, lasts a maximum of 90 or 60 minutes. It’s recommended to arrive 5-10 minutes early. Entry is possible no earlier than 5 minutes before the game starts. Once inside, you’ll be able to leave your clothes in the cloakroom, use the restroom, familiarize yourself with the rules of the “Magic Escape Room,” get an introduction, and more.

What if we are late?

It all depends on the delay. Up to 5 minutes will be allowed for the game to start normally. If the delay is longer, the possibility of starting the game will be determined on a case-by-case basis to avoid impacting other teams’ gameplay.

We will arrive by car, will there be anywhere to park?

Yes, we have private parking spaces exclusively for our clients.
You can also park your car:

  • Along the Piotra Skargi street
  • In the municipal parking lot, approximately 100 m from the facility
The game description states that the room is for 2-4 players, what does that mean?

This means that the minimum number of players is 2 and the maximum is 4. This will allow each of you to fully enjoy the game without hindering the group’s activities.

Are the rooms in Magic Escape Room suitable for children, what is the minimum age?

The “Magical Lands” room is for everyone, focused on themes of fantasy, magic, and exploration. It’s suitable for both adults and children.
Due to the nature of some of the puzzles and the length of the game, the minimum age is 5, although the recommended age is 7.

The “Long  Ride Home” room has a more serious tone, contains elements of horror, and is intended for adults and older youth.
The minimum age for players is 16.

Do I have to be athletic to participate in the game?

As the scenarios progress, players will have to navigate narrow passages, sometimes crawling or crouching.
Therefore, the game is not suitable for those with significant disabilities or severe mobility issues.

How to dress for a game?

There’s no dress code, but due to the nature of the games, it’s recommended to wear something comfortable that doesn’t restrict movement. It’s also recommended to wear athletic shoes, as plastic shoe covers are required to enter the room. We don’t recommend wearing suits, dresses, flip-flops, sandals, or high heels.

Do you have cloakrooms? What about phones?

Yes, we have locker rooms. Each room has its own locker where you can leave your clothes, shoes, bags, and phones. The lockers are locked with a key, which players take with them during the game.
Cell phones are not allowed in the rooms during the game.

Do you issue VAT invoices?

Yes, please inform us when making your reservation.

Can I organize an event with you, e.g. a birthday, team-building event, etc.?

Absolutely! Our location currently offers two game rooms, a spacious indoor common area, and a covered outdoor area. Please contact us to discuss the details.

Piastów-Warsaw, ks. Piotra Skargi 17 Street
phone: +48 730 008 009
e-mail: kontakt@magicescaperoom.pl

INFORMATION

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